Capita Hartshead Tracing Solutions

Who and what is the Shareholder Capita Hartshead Tracing Solutions Programme?

The Capita Hartshead Tracing Solutions Limited ("Capita Hartshead Tracing Solutions") service is a voluntary programme designed to reunite you with assets held on your behalf by a company ("Company") in which you are or were a shareholder. If you decide not to participate in the programme you may contact the Company's registrar directly.

Claiming your entitlement

To claim your entitlement, please complete and date the Claim Form, ensure that it is signed by all joint shareholders and return it to us in the envelope provided. You will also need to send us copies of your share certificate(s). If you cannot find your certificate(s), please follow the instructions in Section 3.

In signing the Claim Form, you are appointing us as your agent to make a claim ("Claim") on your behalf for entitlements which appear to be due to you. You will also be authorising us to deduct our administration and/ or other fees from your entitlement. In the event that you are claiming on behalf of a deceased person please make sure that when you send in your Claim Form you also supply the original Grant of Probate and Death Certificate.

A cheque will be despatched to you in 30 working days (subject to acceptance of your Claim).

Lost share certificates

If you cannot locate any or all of the share certificates and still wish to use the Capita Hartshead Tracing solutions service, you will need to tick the box stating your share certificates are missing on the claim form. For lost share certificates of over £200, you will need to obtain a countersignature. Capita Hartshead Tracing Solutions can arrange for a countersignature on your behalf, please contact us on the number below. An additional administration fee will be payable (please see Section 5 for more details). Alternatively you can have the countersignature arranged by your bank or building society.

I/We confirm that neither the relevant share certificate(s) in your company nor the shares represented by it/them has/have been transferred, charged, lent, deposited or dealt with in any manner and that the person(s) named in the relevant share certificate(s) is/are/were the person(s) entitled to the shares so represented. In consideration of your processing the exchange of such relevant share certificate(s) or settling entitlements in connection therewith through the programme referred to in the letter. Without production of the relevant share certificate(s) which has/have been lost, stolen, or destroyed, I/we jointly and severally agree:

(a) to return to you immediately the relevant share certificate(s) if found thereafter;

(b) to indemnify you against all claims, demands, liabilities, costs, charges and expenses that may be brought against or incurred by you arising out of or in connection with the original share certificate(s) still being in existence; (c) in the event of any legal proceedings being instituted against you in connection with any such claim, from time to time upon demand to provide you with such funds as you may require to defend such proceedings and in fault of my/our so doing you shall be entitled to admit or settle such proceedings on such terms as you may think fit with recourse to me/us.

N.B If there is an asterisk (*) next to your address, we have located you via our tracing service and we will therefore require proof of your old address and new address

In respect of changes of address, we need proof of both your new address (dated within the last 3 months) AND proof of your previous address. We can accept copies of;

• Bank Statement
• Utilities bill (e.g. gas, electric, water or telephone - mobile phone bills are not acceptable)
• Council Tax bill (valid for the current year)
• Current UK Driving Licence (old full licence or new photo card licence - "old style" provisional licences are not acceptable)
• EEA Member State Identity Card or a Northern Ireland Voters Card that contains your address;
• A solicitor's letter confirming a recent house purchase or land registry confirmation;
• A Local Council rent card or tenancy agreement;
• Benefits book or original notification from the Benefits Agency confirming the right to benefits, or Inland Revenue correspondence addressed to you.

We will charge you an administration fee of 15% of the value of the assets being claimed (plus VAT) to offset the costs of providing the Capita Hartshead Tracing Solutions service.

Fees

We will charge you an administration fee of 15% of the value of the assets being claimed (plus VAT) to offset the costs of providing the Capita Hartshead Tracing solutions service.

If you cannot locate any or all of your share certificates you will need to complete the Declaration and Indemnity. If the value of your shares is greater than £200.00, it must be guaranteed/underwritten by a suitably authorised UK bank, insurance company or guarantee society. If you are not able to do so and would like Capita Hartshead Tracing solutions to liaise with the Company's registrar to provide a countersignature, please telephone us on the number set out below. The registrar will charge an indemnity administration fee of £36.00 and a guarantee fee calculated on the value of your shares (minimum guarantee fee is £24.75).

Please note that all fees will be deducted from your entitlement prior to despatch.

Liability

Capita Hartshead Tracing solutions does not represent or warrant that you have a right to any assets. You agree that you have independently verified the facts and assured yourself that you do have a valid Claim. Based on declarations you make in the Claim Form, Capita Hartshead Tracing solutions will lodge the Claim on your behalf and liaise with the Company's registrar in respect of the administration of the Claim. However, Capita Hartshead Tracing solutions will have no liability for the acceptance of any Claim or payment of any entitlement to you by the Company or its registrar.

The aggregate liability of Capita Hartshead Tracing solutions or its directors, officers or employees under these Terms and Conditions (including, but not limited to, contractual or tortuous liability, including negligence and non-fraudulent misrepresentation, breach of statutory duty, restitution or otherwise) for any damage or other loss howsoever caused arising out of or in connection with these Terms and Conditions or our services in respect of your Claim will be limited to the amount of your Claim.

Notwithstanding anything to the contrary in these Terms and Conditions, neither Capita Hartshead Tracing solutions or its directors, officers or employees shall have any liability of any type (including, but not limited to, contractual or tortuous liability, including negligence and non-fraudulent misrepresentation, breach of statutory duty, restitution or otherwise), for any special, incidental, indirect or consequential loss or damages, or direct or indirect loss of profits, opportunity or goodwill, loss of reputation or any other pure economic loss in connection with or arising out of these Terms and Conditions or our services in respect of your Claim. However, nothing in this clause excludes or limits our liability for death or personal injury caused by Capita Hartshead Tracing solutions' negligence, for fraud or any other liability which cannot be excluded by law.

Data Protection

We are bound, under the Data Protection Act 1998 in the U.K. in respect of information we hold about you. By signing the Claim Form you agree that Capita Hartshead Tracing Solutions Limited can keep personal details which you or others have provided, and any information we know from handling your Claim, on a database, and use such information to make the Claim on your behalf and update your details on the Company register. Capita Hartshead Tracing Solutions Limited may disclose information concerning you to the Company; its registrar; regulatory, tax or governmental authorities as appropriate or to its affiliated companies who are involved in carrying out functions related to the Claim, including such affiliated companies which are outside of the EEA in countries which do not have similar protections in place regarding your personal information and its use, provided that Capita Hartshead Tracing Solutions Limited ensures that such information is given the same level of protection as required by the Data Protection Act 1998.

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